Advice and answers from the Halopro Team

I'm using a proxy, but I can't access the target website?

release time :2024-11-26

The potential reasons for this situation could be:

If you try to access government, banking, and other financial institutions' websites, or entertainment domains, it's possible that these types of websites have been blocked and placed in our firewall. This is done to protect our customers and our IP address pool, and to prevent the use of proxies for illegal or fraudulent activities.

If a website has blocked access for specific regions, and you are using an IP address from one of these blocked regions, you may encounter difficulty in accessing the site. To solve this problem, you can get a new IP address from a different region.

If you are unable to access the site despite not meeting the above conditions, please promptly contact the service team at service@halopro.com for troubleshooting.

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